Terms of Service

By accessing or using Hooma CRM (the "Service"), operated by Hooma Ltd ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use the Service.

Hooma CRM is a cloud-based customer relationship management platform designed for grooming salons and pet care businesses. The Service provides tools for appointment scheduling, client management, staff coordination, and business analytics. We offer the Service on a free tier with optional paid plans in the future.

To use the Service, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Notifying us immediately of any unauthorized use of your account.

You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to any part of the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Upload or transmit viruses, malware, or any harmful code.
• Use the Service to send unsolicited messages (spam).
• Reproduce, duplicate, sell, or resell any part of the Service without our express written permission.

You retain all rights to the data you submit to the Service ("Your Data"). By using the Service, you grant us a limited license to store, process, and display Your Data solely for the purpose of providing and improving the Service. We will not sell Your Data to third parties. Please refer to our Privacy Policy for details on how we handle your information.

The Service and its original content, features, and functionality are owned by Hooma Ltd and are protected by international copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

We strive to keep the Service available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice.

To the maximum extent permitted by law, Hooma Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of the Service. Our total liability for any claim arising from or relating to the Service shall not exceed the amount you paid us in the 12 months prior to the claim, or $100, whichever is greater.

The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, secure, or uninterrupted.

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service will immediately cease. You may request a copy of Your Data within 30 days of account termination.

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hooma Ltd is established, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts of that jurisdiction.

If you have any questions about these Terms, please contact us at support@hellohooma.app.